Sunday, August 02, 2015

Windows 10 OneNote Sorry something went wrong

Created Windows 10 Enterprise VM using a local account then associated with Live ID/Microsoft Account, then dis-associated again as I was using the wrong ID. Re-associated with another account, it seems to work but OneNote is having problem. Error shows like:

Sorry, something went wrong.
We are unable to sign you in. Please try again later.

Re-tried and re-tried nothing works. The workaround is to uninstall and then reinstall OneNote. Unfortunately, OneNote is one of the built in applications and cannot be removed using Apps & Features in SYSTEM settings. To uninstall, drop to PowerShell with elevated/administrative privileges and run the following:

PS C:\> Get-AppxPackage *microsoft.office.onenote* | Remove-AppxPackage

Once removed, open Store (Windows Store application) then install OneNote. Launching OneNote should now ask for new credentials. Have fun!


Reference(s):
http://answers.microsoft.com/en-us/insider/forum/insider_office-insider_onenote/onenote-unable-to-sign-in-error-we-were-unable-to/0b64b457-fecd-4b2a-bbc8-ac0d2abda670?auth=1


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